ACCA Hosting MIX Group Event at ACCA Annual Conference

ACCA’s Management Information Exchange (MIX) Group program is one of the premier benefits of ACCA membership.

The MIX Group program is for contractors who are interested in business-to-business exchanges with non-competing peers. MIX Groups are organized by ACCA members and most groups usually meet twice each year, travelling to each other’s companies to review sales, operations, policies, advertising, staff, strategies, and more. Most groups consist of eight to ten contractors from non-competing areas, and MIX Group members must be in good standing with ACCA.

Some existing MIX Groups are residential HVACR only, others may consist of only commercial contractors, and some may allow a mixture of residential and commercial.  Most often, MIX Groups consist of contractors whose companies are about the same size, based on annual sales volume. However, you can start your own MIX Group and recruit ACCA members of any size and profile.

Getting into a MIX Group can take a considerable amount of time because contractors either have to start their own group or be invited to an existing group. ACCA can help with introductions between contractors, but ACCA does not “place” someone into a group.

One of the ways ACCA does help, however, is hosting a MIX Group event – The MIXer –  at the ACCA Annual Conference. In 2018, the MIXer is being hosted by Dean Brainard, a well-known facilitator of MIX Group meetings. Dean will be leading a “speed networking” event where contractors interested in the program can meet MIX Group leaders and be interviewed by those looking to add another contractor to their MIX Group membership.

Dean’s leadership at this event is exciting because he has a unique ability to engage contractors and provoke meaningful conversations.

If you’re looking to join an ACCA MIX Group, or to learn more about the program, join us at ACCA’s MIXer on February 13 at 5:15pm. It’s the place to be to get engaged in the preeminent contractor networking program!

If you are a contractor who wants to join a group, fill out this candidate profile form and e-mail me at todd.washam@acca.org.

If you are in a MIX Group and want to interview contractors looking to join a group, fill out this existing MIX Group profile form e-mail me at todd.washam@acca.org.

Posted in Blog


Shake Up Your Training For Real Results

Training, every company commits to it and understands the need for it. But what do you do when you have tried and the training seems flat, or worse doesn’t seem to get results? It’s not just the technical training either, it’s everything. Inefficient training is costing you big money and it’s time to fix that.

During the IE3 Show, Edward McFarlane of Haller Enterprises is going to help you shake up your company’s training program with a fun  and informative Learning Lab where together you will be digging into the best practices for holding training that gets results and your team actually wants to attend. He will share the best ideas around how to hold engaging meetings and structure training classes. You will leave with tips and tools you can start using straight away in your company.

Check out this quick video intro from Edward:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest available rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 15, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

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Customers Are All About Convenience

 

Numerous disruptive business and social trends are driving exponential change in heightened customer expectations – and these trends will accelerate. Today’s customers want convenience. The companies who win in this environment must invest in delivering exceptional customer experiences. Management training, a customer-centric employee culture, and user friendly infrastructure are just a few of the required disciplines needed to excel. The winning convenience factor is: make it easy for customers to buy.

During his session at the IE3 Show, Steve Coscia of Coscia Communications will share trends, metrics, and strategies for winning future customers and transforming current customers into promoters.

Check out this quick video intro from Steve:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest available rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

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Cracking The Code

Ever spend countless hours and soul searching putting together a proposal estimate only to lose out to another Contractor. How about winning the job and finding out that you left thousands of dollars on the table because your bid was considerably lower than your competitors. What did they know that you did not?

During the IE3 Show, taking place February 12 – 14, 2018 at the Gaylord National in Washington, D.C., Phil London of Thermal Concepts will help clear up some of the mysteries behind estimating. It’s not intended to be an accounting exercise, but it will be a review what goes into the costs we have to account for: break even costs; burdened costs; overhead; and of course what is our desired profit margin, These are the cornerstones of accurate estimating. Join me as we crack the code to more profitable estimating.

Check out this quick video intro from Phil:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest possible rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

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Navigating Difficult Conversations

Anyone on your team a bulldog? Or how about a martyr? Or what about an instigator? Meandering through different personality types or behavioral styles can seem daunting and can steal the joy out of leadership.

What’s worse is when you need to talk to them about a less than pleasant topic. These difficult conversations can be draining. But don’t worry, Rob Stader of Lee Company is going to digs into proven techniques to identifying motivators and shaping behavior to successfully lead and all the different folks within it during his learning lab at the IE3 Show taking place February 12 – 14, 2018 at the Gaylord National Harbor.

In fact, check out this quick intro video from Rob:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest possible rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

Posted in Blog


Surviving No Man’s Land

It happens in every business, you are growing and business is booming and then..SCREECH! Everything slows down and you hit a plateau. You can’t seem to figure out how to get past it and you seem like you are out there all alone. To make things worse, now you’re frustrated and your profitability is slipping.

Fear not! This is a normal part of doing business and there are ways to bust through these plateaus to get you back on track. At the IE3 Show, taking place February 12 – 14, 2018, at the Gaylord National Harbor in D.C., Ruth King of HVACChannel.tv is going to help you overcome these business plateaus. She will describe what the most common ones are and she will give you tried and tested techniques to get through each of them.

Check out this intro video from her to get an idea of what she will be sharing:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest possible rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

Posted in Blog


Get Glimpse Into The Future

Do you spend hours wondering what will be affecting your business 1, 3, 6, 9, 12, or 24 months from now? Everyone does, because you want to be prepared for changing times. But often the farther out you are looking, the blurrier the future is.

Well, when you attend the IE3 Show, February 12 – 14, 2018, at the Gaylord National in Washington, D.C., the future is going to come into focus when Connor Lokar, program economist at ITR Economics, takes the MainStage on Tuesday morning. Lokar has spent years providing economic consulting services for trade associations and Fortune 500 companies. His presentation will focus on the future of the heating, ventilation, and air conditioning industry, and he will provide invaluable insight contractors can use to implement new business planning strategies.

We’ve had economists speak in the past, but Lokar has first-hand knowledge of our industry and will give you the real story you need to plan for your success.

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest possible rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

Posted in Blog


Make Your Call Center Part of Your Brand

Every time one of your team members has contact with a customer, they are giving them an impression of who your company is. So, why is it that the first person that most customers have contact with are often forgot about? Yes, I’m talking about your customer service reps who answer your phones! You customer service reps and your call sent have to a big part of your brand or you are going to lose customers before the technician ever gets to them.

During the IE3 Show, taking place February 12 – 14 in Washington, D.C., Tom Merriott of Nexstar is going to help you improve your overall customer service by involving your customer service reps who answer the phones every day. He will show you how to make them part of the core of your brand, so you are winning customers, instead of losing them. And, when you walk out of this learning labs, you will have at least six action items that can improve your company when you get home.

Check out this quick intro video about Tom’s learning lab:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest possible rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

Posted in Blog


Get Ready to Up The Ante at the IE3 Show

ACCA is heading to the Gaylord National in Washington, D.C., February 12 – 14, 2018, for the IE3 Show. Make sure you mark your calendar now for this can’t miss event!

The team at ACCA is busy working on the schedule and inviting keynote and learning lab speakers that will help contractors “Up the Ante” for their businesses and the industry as a whole.

Keep your eyes on www.ie3show.com for new details as they are announced.

And get a jump on your competition by registering for the event today!

Posted in Blog