Home and building performance is a rapidly growing market in our industry,
with its own unique opportunities. The Building Performance Learning Labs at the IE3 Show are aimed at working home and building performance contractors who want to grow their profits in this sector through better marketing, sales techniques, and customer education.
Why Building Performance Experts Attend
I dare say IE3 is one of the most fulfilling conferences I have attended over my HVAC career – the conference brings to light the issues and trends that affect my business…our industry, and provides contractors the answers and solutions we need to succeed. I can’t wait to go back this March in Nashville.
Why will I be in Nashville at the IE3 Show? Because I know I'm going to get great ideas and fun times -- it's an ACCA conference, after all. I'm especially excited this year because of all the changes they've announced. I love that ACCA is always reinventing itself, because it's a great example for all of us contractors. We need to keep changing, too, and ACCA's show is where that change happens.
Building Performance Program Highlights
Home and building performance are not buzz words in our industry, they are a way of doing business. Contractors Focusing on the whole building ultimately leads to better performing homes and buildings and happier customers who get the comfort they want and deserve. These Learning Labs were designed for contractors who are currently in this market segment and those who are thinking about getting into it and will feature sessions on topics, such as:
- Successfully transitioning into the green build market
- How to create healthy homes
- Understanding moisture science
- Controlling humidity
Today’s Convenience Oriented Customer
Numerous disruptive business and social trends are driving exponential change in heightened customer expectations - and these trends will accelerate. Today’s customers want convenience. The companies who win in this environment must invest in delivering exceptional customer experiences. Management training, a customer-centric employee culture, and user friendly infrastructure are just a few of the required disciplines needed to excel. The winning convenience factor is: make it easy for customers to buy. During thei session, Steve Coscia of Coscia Communications will share trends, metrics, and strategies for winning future customers and transforming current customers into promoters.
Old School Work Meets New School Employees – Tips for Success
As more Generation Z and Millennials are entering the workforce, office dynamics are shifting across the country. Business leaders are on a crazy teeter-totter trying to balance staying true to their mission, standards, and levels of service, with incorporating younger needs, priorities, and preferences, all while also respecting longtime, loyal employees. During this Learning Lab, Wendy Riemann of 1492, is going to share tips for being an impactful business leader, communicating better with employees of all ages, and growing younger employees into happy and committed team members who gets results. You will be sure to leave with several nuggets to enhance your workplace atmosphere and employee engagement.
Risky Business Behaviors Can Cost Serious $$$
Do you know which risky behaviors your employees are engaging in daily? Most human behavior becomes so engrained that many employees and employers don’t see it as risky, but rather, just part of their job. We will discuss case studies of how daily on the job risk can and should be avoided. And, we will show how these behaviors are impacting your company’s bottom line through real and hidden costs. Join Laramie Sandquist of Federated Insurance to learn how to be a pro-active company leader and enhance your safety culture in the process.
Navigating Difficult Conversations
Anyone on your team a bulldog? Or how about a martyr? Or what about an instigator? Meandering through different personality types or behavioral styles can seem daunting and can steal the joy out of leadership. Join Rob Stader of Lee Company as he digs into proven techniques to identifying motivators and shaping behavior to successfully lead and all the different folks within it.