Customers Are All About Convenience

 

Numerous disruptive business and social trends are driving exponential change in heightened customer expectations – and these trends will accelerate. Today’s customers want convenience. The companies who win in this environment must invest in delivering exceptional customer experiences. Management training, a customer-centric employee culture, and user friendly infrastructure are just a few of the required disciplines needed to excel. The winning convenience factor is: make it easy for customers to buy.

During his session at the IE3 Show, Steve Coscia of Coscia Communications will share trends, metrics, and strategies for winning future customers and transforming current customers into promoters.

Check out this quick video intro from Steve:

You will only get this if you are registered for the IE3 Show. Register today to make sure you get the lowest available rate and don’t forget that many of our manufacturer partners will allow you to use your co-op dollars to pay for a portion of your registration. Just contact your local distributor representative to see if you are eligible.

And don’t forget to book your hotel room(s) at the Gaylord National Harbor, because you are going to want to stay where are all the action is taking place. ACCA has a special rate starting at $219 per night plus applicable taxes, but it’s only good until January 5, 2018, or when the block is full, whichever comes first. Book early, because our block normally fills up fast.

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